Mangrum

Customer Service Representative (Inside Sales)

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  • Phoenix, AZ, USA
  • 2021-11-23

Job Description/Responsibilities:

 

Senior Customer Service Representative (Inside Sales) is the main point of contact for customers and acts as a focal point for quotes, quote follow up and the single point of control in managing the day to day customer interaction.

 

  • Respond to customer inquiries, provide quotes, and take customer orders
  • Order and source products
  • Negotiate sale and purchase prices
  • Proactively generate sales and promote Company products
  • Expedite backorders
  • Assist with pulling inventory and preparing shipments
  • Assist with customer returns
  • Interact with customers and suppliers to obtain and fill orders correctly
  • Troubleshoot customer concerns

 

 

Required Skills/Education/Experience:

 

  • Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
  • Solid Inside Sales/ CSR skill sets.

 

Base Salary: 50k to 60k,