Senior Customer Service Representative (Inside Sales) is the main point of contact for customers and acts as a focal point for quotes, quote follow up and the single point of control in managing the day to day customer interaction.
- Respond to customer inquiries, provide quotes, and take customer orders
- Order and source products
- Negotiate sale and purchase prices
- Proactively generate sales and promote Company products
- Expedite backorders
- Assist with pulling inventory and preparing shipments
- Assist with customer returns
- Interact with customers and suppliers to obtain and fill orders correctly
- Troubleshoot customer concerns
- Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
- Solid Inside Sales/ CSR skill sets.
Base Salary: 50k to 60k,