Inside Sales Representative

• Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
• Answers telephone inquiries pleasantly and promptly
• Provides customers with information on additional items related to purchases made
• Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
• Handle minor complaints with the objective of solving the problem
• Listen to a customer’s complaint to find out what it will take to satisfy the customer
• Complies with Company’s procedures on sales transactions, paperwork, refunds, credit memos, etc.
• Maintains stock, displays and housekeeping for assigned areas
• Assists supervisor, other employees as needed

Education
High School Diploma or GED
Experience
3 years’ experience in retail or contractor building material sales preferred
Skills

• Ability to do math, read orders, follow instructions and complete forms
• Ability to communicate with customers, other employees and supervisors using verbal and written skills
• Knowledge and ability to use safe lifting techniques
• Interpersonal skills
• Good telephone etiquette

Job Type: Full-time
Pay: $45,000-$55,000
Shift:

• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Sales: 3 years (Preferred)
• Building Supply Sales: 2 years (Preferred)