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General Manager Profile / Job Description

Job Overview

The General Manager is responsible for leading all activities relating to the manufacturing operations at the site. This role will lead a multifunctional staff and direct overall manufacturing activities for the plant including purchasing, materials management, maintenance, tooling, manufacturing engineering, production scheduling, planning, warehouse, quality assurance, and safety of plant operations. S/he will inspire the staff to achieve results in alignment with company and business strategy as well as operational objectives focused on safety, health and environment, quality/warranty, lead-time/delivery, productivity, resource/asset utilization, and employee engagement. S/he will deliver operational excellence and lead the implementation of a continuous improvement culture.


You’ll be responsible for (but not limited to):

Strategic Business and Customer Management

  • Making and executing strategic decisions and tactics that ensure we remain supplier of choice to our customers by instilling a culture of delivering a quality product on time, every time and superior customer service
  • Developing supportive working relationships with Territory Sales Managers, other General Managers, and leadership within the organization

P&L Ownership

  • Developing and administering budgets, controlling monthly P&L results, and formulating action plans to address variances and gaps
  • Achieving annual profitability goals

Operational Development and Implementation

  • Developing and implementing an operational plan for the branch that addresses: staff development issues, safety, operational excellence, quality improvement, financial performance, delivery, and quality of service
  • Creating and driving a culture of learning, innovation, mentoring, coaching, succession planning, reward, recognition, respect, and professionalism
  • Adhering to branch and company guiding principles


  • At least 7 years of progressive operational experience in a manufacturing environment with P&L responsibility
  • Building products industry experience strongly preferred
  • An energetic, proactive, thorough, customer-focused, and accomplished demeanor
  • A proven skill set demonstrating effective communication, planning and organization, sound judgment, follow-up and control, and leadership
  • Bachelor’s Degree in Business or Engineering